Terms of Boarding

All dogs must be fully vaccinated, including infectious tracheobronchitis (kennel cough) which we require to be administered at least 10 days prior to boarding. Please note that the infectious bronchitis vaccine does not give 100% protection against tracheobronchitis and the owner takes full responsibility for this, we will not be liable if your pet catches kennel cough. Up to date certificate to be produced on arrival.

Entry will be refused if vaccinations are not up to date. If you are unsure of the requirements please check with your vet at least 2 weeks before boarding.

We reserve the right to refuse admission to any pet which, in our opinion, is showing signs of ill health.

If your pet has any existing medical condition any medication they need should be supplied with clear written instructions.

We reserve the right to contact a veterinary surgeon should we feel the need arises. Should a dog fall ill whilst boarded at the kennels we will endeavour to tend to their needs within our capabilities, however if constant attention, surveillance and care is required we must insist that the dog is collected by the owner or a nominated other specified by the owner. Failing this the dog will be taken into care at the local veterinary surgery. All fees and charges will be the responsibility of the owner.

Daily rate

The daily rate is charged from the day of admission to the day of departure. Payment is requested in full upon collection.

Cancellation policy

A minimum of 48 hours notice is required for cancellations. For cancellations with less than 48 hours notice, 50% of your booking balance will be payable. 

Please note that if any cancellations are made at any time during July, August and October it’s 50% cancellation fee regardless of notice

Photography

We may from time to time take photographs of our facilities for use on our website and marketing material. These may include images of your pet if they are in the kennels at the time the photographs are taken.

Wish to book with us?

Send your booking request and we will confirm availability